Terms & Conditions

1. About Seven Casino

Seven Casino is operated from 21 Soho Square, Soho, London W1D 3QP, United Kingdom. The platform is accessible at seven-ukcasino.com and is intended exclusively for adults residing in the United Kingdom who wish to participate in online gambling for real money. All enquiries can be directed to [email protected] or by telephone on +44 20 3765 2841.

References to “Seven Casino”, “we”, “us”, or “our” throughout these Terms refer to the operator of seven-ukcasino.com. References to “you”, “your”, or “the player” refer to any individual who accesses, registers with, or uses any part of the Seven Casino platform.

2. Acceptance of Terms

By registering an account with Seven Casino, making a deposit, or placing a wager on any game available on the platform, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These Terms apply to all use of the Seven Casino website, including the desktop interface, mobile browser experience, and any dedicated application.

If you do not agree to any part of these Terms, you must not use the platform. Continued use of the site after any amendments to these Terms constitutes acceptance of the revised version.

These Terms should be read alongside our Privacy Policy, Cookie Policy, and Responsible Gambling Policy, all of which form part of the overall agreement between you and Seven Casino.

3. Licensing and Regulation

Seven Casino operates under licence number 365/JAZ. Players in the United Kingdom are further protected by the standards of the UK Gambling Commission (UKGC), which is the regulatory authority responsible for overseeing all remote gambling activities offered to consumers in Great Britain under the Gambling Act 2005.

The UKGC licence framework requires Seven Casino to maintain player funds separately from operational funds, to operate all games with certified random number generation, to verify player identity before processing withdrawals, and to provide access to responsible gambling tools as a condition of continued operation. These are not optional features. They are legal obligations that Seven Casino takes seriously.

You can verify the licensing status of any UK-facing gambling operator at the UKGC’s public register, available at gamblingcommission.gov.uk.

4. Eligibility Requirements

The minimum age to hold an account and place wagers at Seven Casino is 18 years old. This applies without exception. It is a criminal offence under UK law for anyone under the age of 18 to gamble, and it is equally an offence for any person or company to facilitate gambling by a minor.

By registering an account, you confirm that:

You are at least 18 years of age. You are a resident of the United Kingdom and are accessing the platform from within Great Britain. You are not accessing the platform from a jurisdiction where online gambling is prohibited or restricted. You are not acting on behalf of another person or a third party. You have not previously been excluded from Seven Casino or from any affiliated platform. You are not registered on the Gamstop national self-exclusion scheme and choosing to circumvent that exclusion.

Seven Casino reserves the right to carry out age verification checks at any point during your registration or use of the platform. Where there is reasonable doubt about a player’s age, access to real-money gameplay and the ability to deposit will be suspended until satisfactory proof of age is provided.

5. Account Registration and Verification

Each player may hold only one account at Seven Casino. Duplicate accounts are not permitted under any circumstances. If we identify that a player holds more than one account, all duplicate accounts will be closed and any balances held within them may be forfeited, depending on the circumstances.

To open an account, you are required to provide accurate, truthful, and complete information including your full legal name, date of birth, residential address, email address, and phone number. You must notify Seven Casino promptly if any of this information changes.

As part of our obligations under the UK Money Laundering Regulations and UKGC licensing conditions, we are required to conduct Know Your Customer (KYC) verification. This process involves requesting documentary evidence of your identity and address. Documents typically accepted include a valid passport or driving licence for proof of identity, and a recent utility bill or bank statement for proof of address. We may also request proof of payment method or source of funds, particularly for higher-value transactions or where required by our internal risk assessment procedures.

KYC checks may be requested at registration, prior to a first withdrawal, or at any other point where we are required to verify your details. Failure to provide the requested documents within a reasonable timeframe may result in your account being suspended or permanently closed.

6. Account Security

You are responsible for maintaining the confidentiality of your account login credentials. You must not share your password with any other person or allow a third party to access your account. If you believe your account has been accessed without your authorisation, you must notify us immediately at [email protected] or by calling +44 20 3765 2841.

Seven Casino will not be held liable for any losses resulting from unauthorised access to your account where you have shared your credentials or failed to take reasonable precautions to protect them.

You must not use automated login software, bots, or any other means of accessing your account other than through our published interfaces.

7. Deposits

Seven Casino accepts deposits via the following payment methods: Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Tether (USDT), and Ethereum. The availability of specific payment methods may vary at the time of use.

All deposits are processed in GBP for UK players where applicable. Casino accounts are denominated in GBP.

Deposits from credit cards are not accepted. Under UKGC rules introduced in April 2020, remote gambling operators licensed to serve UK customers are prohibited from accepting payment by credit card. Attempting to use a credit card for deposit may result in the transaction being declined and, in certain cases, your account being reviewed.

Minimum deposit amounts apply and are displayed at the point of transaction within the cashier. Seven Casino does not charge any fees on deposits, though your bank or payment provider may apply their own charges independently.

All deposits must come from a payment source registered in your name. We do not accept payments from third parties. Where a deposit is received from an account that does not match the registered account holder’s name, the payment may be reversed and the account suspended pending investigation.

8. Withdrawals

Withdrawal requests are processed in accordance with the payment method originally used for deposit where possible. Where this is not possible, an alternative method may be used, subject to our verification requirements.

Before a withdrawal is processed, your KYC documentation must be verified and on file. We strongly recommend completing this process as soon as possible after registration, rather than waiting until you wish to withdraw. This reduces delays significantly.

Processing times vary by method. E-wallet and digital wallet withdrawals are typically processed within 24 hours of approval. Card withdrawals may take between one and three working days after processing. Bank transfers may take between three and five working days. Cryptocurrency withdrawals are generally processed promptly following verification, though blockchain confirmation times are outside our control.

Withdrawal requests may be reviewed for compliance purposes. Seven Casino reserves the right to request additional documentation or conduct further checks where a withdrawal falls above specified thresholds or where our compliance team deems it necessary under anti-money laundering obligations.

There is no fee charged by Seven Casino for withdrawals. Minimum and maximum withdrawal limits apply and are set out within the cashier at the time of request.

9. Bonuses and Promotional Offers

Seven Casino offers a range of promotional bonuses to both new and existing players, including welcome deposit bonuses, free spins, reload bonuses, and loyalty rewards. All bonuses are subject to specific terms that will be communicated at the time the offer is presented. You should read those terms carefully before opting in.

Key principles that apply across all promotional offers at Seven Casino are as follows.

Wagering requirements must be satisfied before bonus funds or any winnings derived from free spins can be converted into withdrawable cash. The applicable wagering multiplier will be stated in the specific bonus terms. Wagering requirements must typically be met within a defined time window. If the requirement is not completed within the stated period, any remaining bonus balance and associated winnings will be removed from your account. Not all games contribute equally to wagering requirements. Contributions by game category will be stated in the relevant promotional terms. Live casino games, certain table games, and other specific titles may contribute at a reduced rate or not at all. Bonuses can only be claimed once per player, per household, per device, and per IP address unless otherwise stated. Bonus funds are separate from real money funds. Real money is used first for wagers unless you specifically select to use bonus funds. Maximum bet limits apply when wagering with bonus funds. Placing bets above the stated maximum while a bonus is active may result in the forfeiture of the bonus and any winnings accrued during the session.

Any attempt to abuse promotional offers, including through the use of multiple accounts, manipulation of wagering requirements, or coordinated bonus exploitation, will result in the removal of bonuses, recovery of associated winnings, and potential permanent closure of the account.

Seven Casino reserves the right to modify, withdraw, or cancel any promotional offer at any time. Where an offer is withdrawn, any bonus funds already credited to your account will be honoured under the terms applicable at the time of credit.

10. Gameplay Rules

Seven Casino provides access to a range of casino games including slots, live dealer games, table games, video poker, and speciality games. All games are supplied by licensed third-party software providers and use certified random number generation. The outcomes of all games are determined by software certified to produce random results.

By placing a real-money wager on any game, you accept the rules of that game as set by the software provider and as displayed within the game interface. You accept that the result of each game round is final once confirmed by the system.

Bets placed in error cannot be cancelled once confirmed. If you believe a game has malfunctioned or produced a result that differs from what is displayed on screen, you must stop play immediately and contact support. Continued play following a suspected malfunction may be treated as acceptance of the result.

In the event of a game malfunction, server error, or disconnection during a game round, Seven Casino will take reasonable steps to resolve the matter fairly. However, we do not guarantee continuity of any specific game session and cannot be held liable for losses resulting from technical failures outside our direct control.

Maximum win limits may apply to individual games or game categories. These limits will be communicated where applicable.

11. Live Casino

The live casino section of Seven Casino offers real-time games broadcast from professional studio environments. These games are operated by third-party providers under their own applicable rules. The decisions of dealers and the confirmed outcomes of live game rounds are final.

By participating in live casino games, you agree to engage respectfully in any live chat functionality available. Abusive, threatening, or inappropriate communications directed at dealers or support staff will result in the suspension of live chat privileges and may lead to account closure.

12. Responsible Gambling

Seven Casino is committed to providing a gambling environment that supports player wellbeing. Gambling should be an enjoyable leisure activity, not a source of financial or emotional distress. If at any point your gambling stops feeling enjoyable, or if you find yourself chasing losses, gambling with money you cannot afford to lose, or lying to others about your gambling activity, we encourage you to take action.

The following tools are available directly within your account:

Deposit limits allow you to set a daily, weekly, or monthly cap on the total amount you can deposit. These limits take effect immediately when reduced and require a cooling-off period before they can be increased. Session time limits allow you to set a maximum duration for each gambling session before an automatic reminder or logout occurs. Reality checks prompt you at set intervals during a session to inform you how long you have been playing. Loss limits cap the amount you can lose within a defined period. Cooling-off periods allow you to take a temporary break from gambling of between 24 hours and six weeks. During a cooling-off period, you cannot deposit or wager but can still withdraw any remaining balance. Self-exclusion allows you to request that your account be closed for a minimum period of six months. Self-exclusion requests submitted through Seven Casino can also be extended via Gamstop, the national self-exclusion scheme that covers all UK-licensed operators simultaneously.

All responsible gambling tools can be accessed through your account settings or by contacting our support team at [email protected].

We may contact you if our monitoring systems identify patterns of play that suggest potential harm. This is not a judgment of your behaviour. It is a condition of our UKGC licence and reflects our commitment to player welfare.

13. Gamstop and National Self-Exclusion

Seven Casino participates in Gamstop (gamstop.co.uk), the UK’s national online self-exclusion scheme. If you have registered with Gamstop, your self-exclusion will be respected across all participating UK-licensed operators, including Seven Casino.

If you are registered with Gamstop and believe you have been able to access a real-money account at Seven Casino, you must contact us immediately at [email protected] so we can investigate and take appropriate action.

Circumventing a self-exclusion, whether through Gamstop or a direct account exclusion, is a serious matter. Any account opened or operated by a person who was registered with Gamstop at the time of registration may be closed and any winnings forfeited in line with UKGC guidance.

14. Underage Gambling and Child Protection

Seven Casino takes its age verification obligations extremely seriously. We use age verification checks at registration and prior to the first deposit. In cases where age cannot be confirmed through automated means, we will request documentary evidence before the account is activated for real-money play.

We encourage parents and guardians to make use of third-party parental control software to prevent underage individuals from accessing gambling websites. Services such as GamBan can be used to block access to gambling sites across a device.

If it comes to our attention that an underage individual has successfully registered and used an account, all funds deposited will be returned to the source payment method, all winnings will be voided, and the matter may be referred to the relevant authorities.

15. Anti-Money Laundering

Seven Casino operates in compliance with the UK Money Laundering Regulations 2017 and the Proceeds of Crime Act 2002. We are legally required to identify, assess, and where necessary report suspicious transactions or activity to the relevant authorities.

We may place restrictions on your account, delay or withhold withdrawals, or request additional documentation if we identify activity that triggers our AML procedures. We are not always permitted to disclose the specific reason for such action where doing so could constitute a tipping-off offence under UK law.

Providing false documentation or information for the purposes of evading AML checks is a criminal offence. Seven Casino will cooperate fully with law enforcement in any such investigation.

16. Privacy and Data Protection

Seven Casino processes your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. The data we collect, the purposes for which it is used, the legal bases for processing, and your rights as a data subject are set out in full in our Privacy Policy, which is available at seven-ukcasino.com/privacy-policy.

By registering an account, you consent to the collection and use of your personal data as described in our Privacy Policy. You may withdraw consent for certain types of processing at any time by contacting us, though some data processing is required by law or as a condition of our licence and cannot be opted out of.

You have the right to access, rectify, or request erasure of your personal data, subject to our legal obligations to retain certain records. All data subject requests should be sent to [email protected].

17. Cookies

Seven Casino uses cookies and similar tracking technologies on its website. A full description of the cookies we use, their purposes, and how to manage your preferences is available in our Cookie Policy at seven-ukcasino.com/cookie-policy. By continuing to use the site, you agree to our use of cookies in accordance with that policy.

18. Prohibited Activities

The following activities are strictly prohibited on the Seven Casino platform and will result in immediate account suspension, forfeiture of balances, and where applicable, reporting to the relevant authorities:

Using software, scripts, bots, or automated tools to play games, exploit bonuses, or interact with the platform in a manner not intended for human users. Opening accounts in a false name or using another person’s identity or payment details. Attempting to launder money or make use of Seven Casino for any financial transaction connected to criminal activity. Engaging in any form of collusion with other players in live games or tournaments. Placing bets in a coordinated manner designed to guarantee profit while exploiting bonus terms, regardless of outcome. Attempting to cheat, exploit software vulnerabilities, or tamper with game outcomes. Abusing, threatening, or harassing members of the Seven Casino customer support team or live dealer staff.

Seven Casino reserves the right to close any account and void associated balances where prohibited activity is confirmed or reasonably suspected. In serious cases, the matter may be referred to the UK Gambling Commission or other relevant regulatory or law enforcement bodies.

19. Limitation of Liability

To the maximum extent permitted by law, Seven Casino’s liability to you in connection with your use of the platform is limited to the amount of funds held in your account at the time the relevant incident occurs.

We are not liable for losses resulting from circumstances outside our reasonable control, including technical failures of third-party networks or payment processors, actions of regulatory or law enforcement authorities, or events constituting force majeure.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other matter that cannot lawfully be excluded.

Seven Casino does not represent that any game will be available at all times without interruption. We reserve the right to suspend or modify games and services for maintenance, regulatory, or technical reasons.

20. Intellectual Property

All content available on the Seven Casino website, including the site design, logo, text, graphics, software interfaces, and game content, is protected by intellectual property rights and is owned by or licensed to Seven Casino. You may not reproduce, distribute, publish, or otherwise make use of any such content without prior written permission.

Use of the Seven Casino platform grants you a limited, non-transferable, non-exclusive licence to access the site for personal entertainment purposes only. This licence does not extend to commercial use, reproduction, or modification of any content.

21. Complaints and Dispute Resolution

If you have a complaint about any aspect of your experience with Seven Casino, we ask that you raise it with our customer support team in the first instance by emailing [email protected] or by calling +44 20 3765 2841. We will acknowledge your complaint promptly and aim to provide a full response within eight weeks.

If you remain dissatisfied following our internal complaints process, you have the right to refer your complaint to an independent Alternative Dispute Resolution (ADR) provider approved by the UK Gambling Commission. Details of the applicable ADR body will be provided in our final response to your complaint.

You may also contact the UK Gambling Commission directly if you believe a regulatory issue has arisen. The UKGC can be reached via gamblingcommission.gov.uk.

22. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising from your use of Seven Casino that is not resolved through our complaints process shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless you are a consumer located in Scotland or Northern Ireland, in which case you retain the right to bring proceedings in the courts of your local jurisdiction.

23. Changes to These Terms

Seven Casino reserves the right to amend these Terms and Conditions at any time. Changes will be communicated to registered players by email and will be published on the website. If changes are material, we will provide reasonable notice before they take effect. Your continued use of the platform after changes are published constitutes acceptance of the revised Terms.

If you do not accept the revised Terms, you should stop using the platform and may close your account by contacting [email protected]. Any balance remaining in your account at the time of closure will be returned to you following completion of applicable verification checks.

24. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be severed from the rest of the Terms and shall not affect the validity and enforceability of the remaining provisions.

25. Contact Information

Seven Casino 21 Soho Square, Soho, London W1D 3QP, United Kingdom

Email: [email protected] Telephone: +44 20 3765 2841 Website: seven-ukcasino.com

For matters relating to responsible gambling, additional support is available through BeGambleAware at begambleaware.org, Gambling Therapy at gamblingtherapy.org, GamCare at gamcare.org.uk, and the national self-exclusion service Gamstop at gamstop.co.uk.

Gambling is for entertainment only. Please gamble responsibly. 18+.