Relevance verified: 26/04/2026
Gambling is, at its core, a form of entertainment. Like any form of entertainment, it works best when you stay in control of it. At Seven Casino, we take our responsibilities to players seriously, not because the UK Gambling Commission requires it (though it does), but because we believe the only kind of gambling worth offering is the kind that stays fun.
This page covers everything you need to know about the tools available to you, the signs that something might have shifted, and where to turn if you need support.
Our Commitment to Player Safety
Seven Casino operates under licence number 365/JAZ and is fully compliant with UK gambling regulations. Our approach to responsible gambling is built into the platform itself, not added on top as an afterthought. Every player has access to a set of account controls that let you shape your experience to suit your circumstances.
We do not offer credit. We do not extend play periods without consent. And we do not send promotional communications to players who have applied spending or time restrictions to their accounts.
Who Can Play at Seven Casino
You must be 18 or over to open an account and gamble at Seven Casino. This is a legal requirement and one we enforce rigorously through age verification at the point of registration and during Know Your Customer (KYC) checks.
If you suspect that someone under 18 is using your account or has access to a device where your account is logged in, contact us immediately at [email protected] or by calling +44 20 3765 2841. We will take swift action.
We would also recommend using parental control software if children share a device with you. Third-party tools such as Gamban, Net Nanny, and Betfilter can block access to gambling websites across any device on which they are installed.
Account Controls: Tools Available to You
Every Seven Casino account comes with a set of responsible gambling tools that can be activated at any time from within your account settings. These are not hidden or difficult to find. You do not need to contact customer support to apply them, though our team at [email protected] or +44 20 3765 2841 is always available if you prefer to set them up with help.
Deposit Limits
You can set a daily, weekly, or monthly cap on how much you deposit into your account. Once a limit is in place, it applies immediately. If you choose to increase your deposit limit, there is a mandatory cooling-off period before the increase takes effect. Reductions apply without delay.
Session Time Limits
You can cap the amount of time you spend in a single gaming session. When your limit is reached, you will be automatically logged out.
Reality Check Notifications
At intervals of your choosing, a pop-up will appear to let you know how long you have been playing and how much you have wagered during that session. You can then choose to continue or stop.
Loss Limits
You can set a cap on how much you are willing to lose within a given period. Once that figure is reached, your access to real-money games will be suspended until the next period begins.
Cooling-Off Periods
If you feel you need a break but are not ready to commit to a longer exclusion, you can apply a cooling-off period ranging from 24 hours to several weeks. During this time, you will not be able to deposit or play, and you will not receive promotional communications from us.
Self-Exclusion
If you decide you need to stop gambling entirely, you can self-exclude from Seven Casino for a minimum period of six months, or permanently. Once a self-exclusion is in place, it cannot be reversed until the agreed period has ended, and you must contact us directly to request reinstatement after the minimum term has passed. During self-exclusion, your account is closed and any remaining balance will be returned to you.
GamStop: National Self-Exclusion for UK Players
Seven Casino is integrated with GamStop, the free national self-exclusion scheme for UK online gambling. If you register with GamStop at gamstop.co.uk, your self-exclusion will be applied across all UK Gambling Commission-licensed operators, including Seven Casino.
GamStop is a powerful tool for anyone who wants to step back from online gambling across the board rather than site by site. Registration is straightforward and takes only a few minutes.
Understanding Problem Gambling
Gambling becomes a problem when it stops being entertainment and starts causing harm, whether financial, emotional, or in your relationships and daily life. Problem gambling rarely announces itself plainly, which is why it helps to understand what the warning signs look like.
You might be experiencing difficulties if you notice any of the following in yourself:
Spending more money or time on gambling than you originally planned, and struggling to stick to limits you set yourself. Feeling restless or irritable when you are not gambling, or when you try to reduce how much you play. Chasing losses, meaning returning to gamble in order to win back money you have already lost. Gambling to relieve stress, low mood, or boredom rather than for entertainment. Borrowing money, selling possessions, or using money set aside for bills or savings to fund gambling. Concealing how much you gamble from family, friends, or colleagues. Continuing to gamble even after it has caused problems in your relationships, work, or finances.
If any of these sound familiar, you are not alone, and there is genuine support available.
Support Organisations
Seven Casino provides direct access to a number of free, confidential support services for anyone who has concerns about their own gambling or that of someone close to them.
BeGambleAware BeGambleAware offers free information, advice, and access to treatment for gambling-related harm. Their helpline is available 24 hours a day, seven days a week. Website: begambleaware.org National Gambling Helpline: 0808 8020 133
GamCare GamCare is the leading provider of free support, information, and counselling for problem gambling in the UK. Their trained advisers offer confidential support by phone and online chat. Website: gamcare.org.uk Helpline: 0808 8020 133
Gambling Therapy Gambling Therapy offers free practical advice and emotional support to anyone affected by problem gambling, including friends and family members. Their services include live support groups and one-to-one therapy. Website: gamblingtherapy.org
GamStop Free self-exclusion registration covering all UK-licensed gambling websites. Website: gamstop.co.uk
Gamblers Anonymous UK Peer support meetings for people who want to stop gambling, available across the UK. Website: gamblersanonymous.org.uk
A Note for Family Members and Friends
Problem gambling does not only affect the person gambling. It affects the people around them too. If someone you care about is showing signs of a gambling problem, GamCare and Gambling Therapy both offer guidance specifically for family members and friends. You do not need to wait until someone asks for help before reaching out yourself.
Safer Gambling Tips
Even if gambling is not causing you difficulties right now, it is worth keeping a few principles in mind to make sure it stays that way.
Set a budget before you start and treat it as entertainment spend, not an investment. Never gamble with money earmarked for rent, bills, food, or savings. Accept that the house has a statistical advantage over time, which means gambling should never be approached as a method of making money. Take regular breaks, even during sessions you are enjoying. Do not gamble when you are tired, stressed, upset, or under the influence of alcohol. Keep gambling as one of many leisure activities rather than the main one.
Getting in Touch
If you have questions about any of the tools described on this page, or if you need help applying account restrictions, our support team is available to assist.
Email: [email protected] Phone: +44 20 3765 2841 Address: 21 Soho Square, Soho, London W1D 3QP, United Kingdom
You can also use the live chat feature available directly on the Seven Casino website at any time.